I am having the same exact issue. Household employee, no taxes/SS/medicare withheld. I've submitted it three times now. The 3rd time, i deleted the original W-2 and prepared again... same message.
The forms were rejected for the following reason:
Error in processing file.\n\nCommon reason for error is for having no employees. You need at a minimum one employee in the file.
To resolve this issue and e-file a replacement:
Your SSA W2/W3 submission has been rejected by the agency. Here are some common errors: ** Medicare wages and tips are smaller than the sum of Social Security wages and Social Security tips for an employee. ** Household employers only - Sum of Social Security wages and Social Security tips are less than the yearly minimum threshold for coverage for a household employee. ** Household employers only - Sum of Medicare wages and Medicare tips are less than the yearly minimum threshold for coverage for a household employee. ** There are any overridden fields on the W-2s or W-3 which could cause an out of balance error. If there are any verify that they are correct. ** If there is an employee name/ssn mismatch. ** If an invalid EIN has been entered. Please ensure the EIN entered is the one issued to you. ** Be sure the tax year is not the current tax year or for a year in the future. Make any necessary changes and resubmit your submission. For contact information, go to the Payroll Support website at: http://payroll.intuit.com/support/.
