Get your taxes done using TurboTax

@ cckc 

As you experienced, I can also personally confirm that having a USB device (even as simple as a thumb drive) plugged in when launching TurboTax can confuse TurboTax and cause it to ask for an activation code.    I had no trouble launching TurboTax for weeks.   Then yesterday I forgot that I had a USB thumb drive plugged in, and TurboTax asked for activation.   As soon as I removed the thumb drive,  I was able to launch TurboTax normally without any request for activation.

 

It's common enough that I tell users that solution first.  TurboTax is detecting a USB device as a change in system configuration and thinks it is a different installation.

 

It may also work the other way around, too, but I have no way to test it.  For example, if one had a USB device plugged in when TurboTax was first installed, it might recognize the absence of the USB device as a system change.