mmaguire6
New Member

Get your taxes done using TurboTax

I want a full refund of $74.20. I bought 1 license of TurboTax Deluxe with 1 state.  Your false advertising said efile for federal and state would be absolutely free.  When I completing entering info for my federal and state tax returns, I was presented with an option to efile, which again, your software said would be free for federal and state.  After entering bank info, drivers license info, and everything else needed to steal our identity, up pops a window that says the state efile would be $20.  Then after entering and approving other info I regret giving to you, your software then informs me that because I have a refund coming from federal, there would be an additional $40 charge.  So absolutely free becomes $60.  You are guilty of false advertising and breach of contract.  I am contacting my credit card company to dispute the charge of $74.20, to let them know to come after you if my identity is stolen, and hopefully they will not allow any of their customers to do business with you.