I will suggest you to make an appointment with the Taxpayer Assistance Center (TAC) Locations close to your home. For details, click here: TAC
For more information about the documentations, click here: https://www.irs.gov/instructions/iw7 ( under Supporting Documentation Requirements)
Per IRS,
An original birth certificate is required if the applicant is under age 18 and hasn’t provided a valid passport. Civil birth certificates are considered current at all times because they don’t contain an expiration date.
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