I verified that the username, password and SSN are correct by logging into the MS web site.
And when I tried something different, the last 4 digits of the SSN, I got a different message saying that my SSN username or password were wrong.
I have no idea what it's talking about when it talks about my credentials given that it doesn't appear to be referring to the log in info I provided.
Any help on this would be much appreciated.
