Get your taxes done using TurboTax

Terukol is correct.  One more observation: The Ally 1099-INT paper or PDF statement shows two accounts on page 1. This is immediately followed by a full page of instructions.  Then from page 3 to the end of the statement is the rest of accounts with their individual interest.  For me there are 26 total pages.  

 

For over 3 years, TurboTax has been loading the first page (two accounts). So, if a filer only has one or two accounts with Ally, TurboTax loads the 1099-INT correctly and everyone is happy.  However, if you have 3 or more accounts with Ally, the 3rd and above are put on pages 3 to the end of the statement and are separated from the first two accounts by a page of instructions. TurboTax does not load any accounts after the page of instruction.  So, the 3rd account and above are not loaded by TurboTax. 

 

For the previous three tax filings, I have had to manually enter 25 pages of 1099-INT.  I have reported this problem to TurboTax in multiple ways including email, calls to customer support and this discussion board.  Every time I report the problem, someone from TurboTax says it will be fixed but it has not. 

 

It is my suspicion, that Ally is putting something in the electronic file at the instruction page (page 2) which TurboTax is interpreting as the end of file / information.  So, one of two actions is required to fix this problem, 1) Ally needs to stop putting the interruption thing in the electronic file, or 2) TurboTax needs to stop interpreting that thing in the electronic  file as the end of file / information.