This is literally the laziest goddamned response you TurboTax customer service could possibly muster. I too have been on over 4 hours worth of troubleshooting calls. I've done the cookie thing, cache thing, and I've tried three different browsers across a desktop, a laptop, and on a mobile phone as well as the downloaded app. NOTHING WORKS! Get your heads out of your asses and FIX THE GODDAMNED ISSUE! It's clearly been a problem for years and is specifically tied to the 1099-B upload for the holding period.
