Did you sign up with TurboTax Live for someone to do your taxes?

I was doing it on my own then it gave me a option to upgrade and I did I was connected with a agent named ana for 3 days and now she’s not there no more and it’s making me fill out my taxes by myself 

You appear to be using Live Basic, which does include help from a live tax expert and a review of your return.  See if you can contact one using the info in this FAQ:

FAQ:  How to connect with a live tax expert
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

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