There's also a chat feature for you to connect with a Live expert.
TurboTax’s Live chat feature is here to quickly connect you with a tax professional while you're working on your return.
This feature is available daily from 5:00 AM to 9:00 PM PT.
To access the chat feature:
- Sign in to your TurboTax Live account.
- Select Live help on your screen and select Let’s talk.
- On the How can we help you? screen, enter your question, and select Continue.
- On the next screen, select Start chat. You will be connected with a specialist as soon as possible.
- When you’re finished, closeout of the chatbox and select Exit chat.
If you minimize or lose your chat conversation, select Live help to reopen your chat window and continue.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
