I have called. I downloaded the software version, ran in export from online, ran an import to the software, ran another import to Turbo Tax and it only imported some details. The information was so incorrect I'll have to start over.
The whole thing is a nightmare. How can you advertise that Turbo Tax can import Quickbooks when it can't?
It's false advertisement. If they mentioned when I purchased Turbo Tax that you can't import from Quickbooks online I would NOT of purchased it.
Now I've wasted 5 hours and have nothing but mixed up software to show for it. I should at least get a refund from you guys, and should stop lying to trick people into buying your products.
