I am struggle to imagine why your 2019 W-2 would show $145k in box 1 and $80k in box 3 - did I understand you correctly?
There can be a number of differences between the box 1 and box 3 amounts. But in the case of your 401(k) plan, that would not appear in box 1 but does appear in box 3, so box 3 is usually larger than box 1 for people with 401(k) plans.
Plus I don't understand why your box 3 amount would be limited to $80k - the wage limit for SS in 2019 was $132,900, which is what you would normally see.
May I ask if you were considered a "highly compensated employee" in 2019? See this IRS webpage - did the HR or ADP people say that phrase at any point?
And as for being "ghosted", our Community is not set up as a chat room - instead any agent (or any user for that matter) can see your response and answer. An agent is not notified of your response unless you enter @ and the agent ID (take out the space) somewhere in your answer. Yes, I know that this is not obvious.
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