I need an urgent follow up on this, if you got a level 100 please respond, no one looses files like this, you MUST be aware of some bug that you caused through an update or conflict with something, you cant be after so many people raised the issue playing the card of " have you checked this, that, have you restarted your computer" .
I m seriously pissed, I lost years of tax files including business tax files, I need a follow up and transparency quick into what happened and how to restore my files, you MUST BE AWARE OF something you caused through an update or something. THERE IS NO WAY JUST INTUIT FILES DISAPEAR while the whole computer is intact,
A REAL FIX IS NEEDED QUICK
