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Get your taxes done using TurboTax
Although you did answer WHAT the reject code meant....I was hoping to read what to do to fix that error. The Turbo Tax Help page tells us to ask the customer to sign into TT account and then select FIX MY RETURN and follow the instructions. The system will take our customer thru a step by step process to fix this.
In Intuit's Training in a Case Study I had this question asked of me. I answered that the customer should sign in to the Turbo Tax account and select FIX MY RETURN and follow the instructions. That answered was WRONG according to the Training??? I believe the Training module has it wrong. Maybe someone can check?
@dmiles1
‎February 3, 2021
2:30 AM