Hey @Nitabai,
Extremely sorry for the difficulties. I've generally been pretty satisfied with TurboTax, but this is s definite ding. Are you able to use one of the work arounds? If your son is located with you and your computers have USB ports, maybe you could copy the installation files from the CD onto a USB memory device. Then plug the USB memory device into your son's computer and install from there. If your son is away for school or a job, try something like using Dropbox (@tomlamiam), maybe one of the applications that lets you email large files, or the Cloud?? (if that's possible, but I'd be sure delete the file afterwards) . . . anyplace you can post it and your son can retrieve it. Of course, you shouldn't have to do any of this. Good Luck!
