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2021, I called Support who said that once data is lost it cannot be recovered. Support advised me on saving the file prior to updating, however Turbotax does not give that option. In fact, I started a new file and worked on it yesterday. Now, Turbotax prompts me to update the software, and does not give me option to decline or save the file. Turbotax won't let me work on my file or save it, unless I update the software. I worry that I will lose all my data again if I update without saving the file. What should I do??

 

Can't Turbotax save the file automatically? I lost all my data, that should never happen if Turbotax was automatically saving.

 

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