Are you using an account that you once filed a joint return with your ex spouse?
It is almost impossible to totally remove a spouse from an account.
The best thing to do is just clear and abandon the account and create a new account with a new user ID and password.
https://ttlc.intuit.com/community/family/help/how-do-i-remove-a-former-spouse-from-my-return/01/2720...
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
