I am currently having the same issue and nobody can help. Last week i was o the phone for 2 hours, ended up receiving a service code saying i would need to call-in to receive a service code.
Today I've talked to 5 different customer service reps, gotten put back in the que with out notice 3 times and still nobody can figure it out. They had me try to use the TurboTax free for military link directly through turbo tax and still doesn't work.
