Marilyn g.
I appreciate your input but the problem is I have no line item 12 on my 1099 r but the program is filling in my actual taxes I paid not only on line 14 but on line 12a. I tried to delete the amount from 12a and it acted as if I did not pay any taxes to ny state and I went from getting a refund to paying a significant amount. I spent two hours on the phone with one of your consultants and she eventually put in a ticket to your tech team. She also had a tax lawyer on with her and that person was as unable in the end to assist.
