I run a Dell All In One. Windows 10 version 1909.
I tried a bunch of things (unload, reload CD, download software, change display resolution). I did have some success with right clicking, checking properties, and getting the software to run in Admin mode. It failed, so Windows asked if it could suggest a fix. I clicked yes. It came back with Windows Compatibility Mode: Windows 8.
So modified, I got the program to run. Good luck.
