- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
The "thing" that happens between your return being accepted and it posting to your account is that the IRS processes the return. Your return is still being processed by the IRS, and likely needs some additional information since it has been so long. You need to call the IRS at [phone number removed] and see if they can give you additional information. The submission ID that you have can help them find your return if they don't see it right away, but with the severe backlog that the IRS is facing it could take some time for them to find it and for things to show up so they can process it. TurboTax doesn't have your refund. Also, just because your payment didn't get to TurboTax doesn't mean that that they know anything other than you didn't get your refund.
Your return was accepted, the IRS has just failed to process it.
The Form 14157-A, preparer misconduct form, will do you absolutely no good here because YOU ARE THE TAX PREPARER, NOT TURBOTAX. TurboTax is simply the software that YOU used to prepare your OWN return. Call the IRS, the sooner the better, to find out what is delaying the processing of your return. For many taxpayers it is identity verification or a missing form that is fairly simple to resolve.