@Cynthi88128 wrote:
I also spoke to a rep and she was unable to find any issues too. When I checked back on a few minutes ago and redid it I got this message-
It looks like you have a tax situation in your federal return that makes it ineligible for e-filing, according to IRS rules. "YOUR EARNED INCOME TAX CREDIT (EITC) IS BASED ON NON-DOCUMENTED EARNED INCOME".
I just wondering if all filers using the new tax standard have to file by mail.
Are you claiming EIC based on your 2019 tax information? That could be a situation where e-filing is not allowed. I tried to look for it but finding information on the e-filing rules on the IRS web site is not easy. The IRS may have been unable to program their systems to automatically handle an EIC claim based on last year's income under the COVID rules.
