The problem is with getting the updates to install. I downloaded the manual downloaad file, it failed the first time, so I followed instructions to restart and then it did say it successfully installed. But when program started again it wanted to do an update. Looked as if it was working, green bar advanced about halfway and then just went to program. But when I tried I still couldn't enter 1099-R so I imagine it failed. Not sure what to try now.
