My 1099-G shows a different amount for my state income tax refund from 2019 than what I actually received after doing my taxes on Turbo Tax.

I found an answer from a 2018 question but they said to just use the forms amount (which is higher than what I got). I didn't get any additional refunds, credits or any additional monies and I did not amend my 2019 taxes, so why would I enter the higher amount?  What do I do?