supershele
Returning Member

Change of Email Address Problem

I've been trying to permanently change the email address connected to our Turbo Tax account information.  As I am slowly transiting to a new email address, I note that we are still receiving messages at the old address.  In fact, we receive the same messages to both email addresses. 

 

The new email, which I have changed in every place I can find in our Turbo Tax profile/records, is: [email address removed].  

 

The old address, which we no longer wish to use with our Turbo Tax account, is:  [email address removed].  

Could someone please assist with this issue?  We have Turbo Tax Advantage.  Thank you,