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@fg2001gf

 

1-30-2021; Just an additional observation.

 

Is it possible that the internal DVD drive is also confusing the activation software? For 2019 I finally downloaded the app directly to my hard drive and installed it from there. Many of the previous issues cleared up after doing it this way. Other than the USB junk. For 2020 I used the download installation method, rather than using the internal DVD, and I have not (cross my fingers) had any issues to date. Other than the USB junk again.

 

I'm surprised that the techie media hasn't picked up on this issue and elevated it to national attention. Doing so certainly got results in 2014 when everyone abandoned the TTx ship and went to H&R Block, Taxact, etc.  It is unconscionable for TTx not to have fixed these MAJOR bugs by now. And then TTx has the gall to put out guidance that points the problem to being the fault of the user, rather than it being TTx's!!

 

Come on Intuit. Get your act together!!!