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Get your taxes done using TurboTax
It seems that the software is not smart enough to distinguish 'blank' vs 0 when using the upload feature. Just go back to the W2 section and choose the manual entry option and remove the prefilled 0.00 in Box 18. Voila! Problem solved.
I paid for the live chat option only to get the standard 'clear your browser cache' canned response. Intuit, this the best you can do??
‎January 29, 2021
6:06 PM