vantuit
New Member

Get your taxes done using TurboTax

The 'official' response helped me realize the cause of why sometimes after I started my already activated TT, the program would do its 'update' process and then rather than "continue with TurboTax" it would enter an activation process. In my case the cause was VPN. Because the 'update' process is slow, I would go do other things on the internet and if it required security I would activate a VPN. The VPN would interfere with TT's ability to verify the activation after it completed the update. I found that as long as I patiently wait for the update process to do its thing and don't turn on the VPN, the TT will run fine without re-activating.

 

P.S. To the TurboTax folks: I would like the program MUCH better if it allowed for an option to manually initiate updating. There are many instances in which the user may access the program for simple things that require no updating. Often it takes longer for the update process than it does to complete the simple task and it's annoying when it's irrelevant.