I try that you suggested but it made no difference. The only thing I was able to do was to "trick" the program by creating a dummy 2020 return; closing the program; and then re-opening it. Rather than continuing the dummy return I clicked on find tax data and located the previous the prepared return which it downloaded. Once I had done that I was able to directly open the second return which I prepared using the same process. The same thing occurred on the second update even though it was saving and finding the returns in the directory I had created. I will be interested to see if I need to go through this process with every update. It's a huge hassle.
