Please see xmasbaby0's response above concerning being asked to upgrade your version of TurboTax.
Please also see this TurboTax Help article: Why am I being charged for TurboTax Free Edition? for suggestions.
You may also wish to investigate the IRS Free File Program. To qualify:
- Your 2020 household AGI is $39,000 or less;
- You qualify for the Earned Income Tax Credit (EITC); or
- In 2020, you served as active duty military (including Reservists and National Guard) with a maximum AGI of $72,000, and you have a military-issued W-2
For more information please see: Changing to the IRS Free File Program - ttlc.intuit.com
@JimmyAndBimmy
