I never had a problem with my Windows 7 PC.
Spent $600 on a new PC just to get Windows 10 since Turbo Tax no longer supports a Windows 7 version starting in 2020. (I was not going to ruin my Windows 7 unit with this garbage bloated confusion Windows 10 OS--hate it).
The Turbo Tax Robot won't even let you get to a real person even with your appointment number.
Turbo Tax is becoming very bad news.
Three Turbo Tax technicians and a full day wasted with them telling me to install and uninstall the program, and my activation screen was either blank or with one blue dot. The techs just decided to hang up on me after a while instead of digging deeper. I found this thread.
YES, YES. Absolutely solves the problem. Changing the screen resolution all the way down to 800 X 600 does the trick.
Thank you, Thank you for posting. You are my angel.
