I am trying to reply to the Support msg I got. Downloaded the files TURBO says are 2018, but the content is 2019 (all forms show 2019), but download files show 2018 NAME

I asked to download 2018 (have to file amended), Download gives files Marked 2018, but contents are 2019. Still need 2018 and extra state as well.  CO 2018 marked has 2019 CO also How to FIX?