I've been trying since Sunday. It is the highest level of TurboTax product. Their customer service reps do not know what they are doing and are unprofessional. They have no management. There is NO quality control. TurboTax CEO clearly does not care about the company because the company is being mismanaged. TurboTax has turned into a terrible software that is fully broken. I have called to downgrade to a lower product and that is not working. They all say they have never seen anything like it. I don't have a twitter but please let the CEO know if you have one. It is terrible that it is so extremely glitched. I am locked out of viewing previous year taxes because of this. If you call, I've talked to superviors, product support, live support, tax experts, customer support, general help, and every area possible. They are a complete joke of a company at this point.
