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bought 2020 deluxe from online resseler. license expired; paid via PAYPAL; Turbotax refund request is stuck on credit card; no Paypal choice.
I bought Turbotax deluxe 2020 from an online [removed]
I paid with paypal
I received an e-mail from:[removed] with download instructions and a
License: [removed]
When tried to activate the downloaded file I got
The license code you entered is not valid. Error code: 605
I needed to work my taxes, so I bought TT DeLuxe again ,from Amazon
Downloaded the link; installed and activated it. It worked fine.
I am trying to get a refund for the downloaded bad license file.
The refund web page stops me in my track because I can not say I paid with Paypal on the refund form
My attempts, to reach a Turbotax human failed repeatedly.
Any suggestion ?
Stefan F.
‎January 4, 2021
11:02 AM