@yayagirls2 If your mobile app is not allowing either option you may have to use a web browser and log into TurboTax Online with the same login information as you use in the app and then follow the steps above, in the second set of instructions, to pay your fees. Then you can go back to your app to finish or finish online. If you only want to use the app, you can try contacting support by clicking on this link: <a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/questions/1899263">https://ttlc.intuit.com/questions/1899263</a>
