I am having the exact same issue when trying to load my 2020 W2 (for the first time) as a PDF or PNG. I have used Turbotax for the last 3 years and this is the first time I've had this issue. Only the Jpeg seems to load, but it doesn't parse the data into the correct fields, so I have to enter manually anyway. Is this something the Turbotax developers are working on? This is a major inconvenience, part of the appeal of this software to begin with is the automation aspect. Most people do not want to have to manually type in their info.
