Turbo Tax live is completely broken and stuck. It is stuck on meet your advisor. I have cleared browsers and logged in and out.
The problem is the design in the system. Turbotax hired over 6,000 new "tax experts" and they are still in training many of them. Therefore, my view stays the same unless they interact with me. I have tried to downgrade or have them fix this by calling and spending about 5 hours already trying to fix this while waiting on the phone and getting switched to different customer support.
I have used TurboTax for 8 years and am computer literate. This is a design flaw. It should be fixed. Still trying to fix. If you know how to fix this please fix
