ckay1
New Member

Purchased turbo tax cd but now need download version

We buy the CDs so we can put them on two computers.  I installed TT Business on computer 1 using an external CD reader.  When I went to install Home and Business it would not install because a previous install of the install driver was already in memory (from the Business install).  To make sure it was not my reader I installed the CD Home and Business on computer 2 and used the 16 digit code.  Now I would like to download the Home and Business onto computer 1 but when I go to the cloud it tells me that the code has already been used (for computer 2).  I know I can put this on up to 5 devices.  How can I get the cloud version pushed to computer 1?  I used the exact same process last year and had no problem. Thank you