The Resolution provided a Resolution for me as well.
New WIndows Machine Oct 2020.
I tried TT19 on it as a check.
Blank activation screen, wasted 2 days etc. no fix.
I had already filed so just decided to write it off as another software screw up I paid for.
Got TT20 just today.
Same thing, blank activation screen. Oh, SHYTE.
Refreshed same thread I had from October, Resolution Fix & this thread popped up.
IT WORKED.
I didnt change or deactivate anti-virus or anything.
Just set resolution to 800x600, then start TT20, enter code, start using it.
Then reset resolution to eg 1920x1080.
I also brought TT19 back up & did same, fix worked there too.
Thanks so much for posting the fix.
I like TurboTax but man, this could be a company killer. Could you imagine if your CAR did this on the freeway? Pileup, deaths, etc. Fix is SO easy & it's been over month - will all TT users get this "surprise" this year? How many will find this thread?
I think a joint Team / Management Offsite is needed, Ocean View Rooms, all that, to develop a Lessons Learned plan, and mainly eat Good Food. Can I come too?
