First, if you are filing with TurboTax online, let's do these steps:
- Check your internet connection. Try to log out and sign back in the program.
- Clear your cache and sign back into the program. To clear cache, click here: Cache
- You may also try a different browser.
To update the program:
- If you are using the TurboTax CD/Download software program, open the program, from the top, under Online, select Check for Updates.
- If you are using the online version, it's an automatic update when you sign in and out.
Then, to enter your Form 1099, here is the link for the step: Form 1099 entries
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