If you are filing with TurboTax online, let's do these steps:
- Check your internet connection. Try to log out and sign back in the program.
- Clear your cache and sign back into the program. To clear cache, click here: Cache
- You may also try a different browser.
If this issue persists, you might want to try to enter the information manually. Here are the steps:
- After sign into the program, follow prompts
- At the right upper corner, in the search box, type in 1099b and Enter
- Select Jump to 1099b
- Follow prompts
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
