I also know how frustrating your experience is. I too have 20H2 and it is a disaster with TT Premier. Ironically, I can install, update and the program then crashes EVERY time I go to start a new return. And...before all the folks chime in...yes...went through the Administrator...compatibility check route....completely installed...then uninstalled before and after deleting all anti-virus/malware software. No luck and their support although nice...have no clue. So...what did i do? I completely did a reinstall (clean) of Windows 1909 and guess what? Yep...loads right up and ran with no issue. Is that the answer though? Nope...b/c I'm not going to spend hours attempting to load all my programs...settings and other stuff just to get this **bleep** package to work as it should have right out of the box. I've been using TurboTax for 25 years...yes 25 and I'm truly pissed about this. It's not even the $ at this point...it's the wasted hours of trial and error with a vendor that can't or won't acknowledge or fix what needs to be done...shame on them
