Michelle,
This problem only came up in the last few days. I have been using the program since I installed it, by CD, on 11/21/2020. I did get the link that you sent in your reply from one of your agents on the 1-800 number last evening. Yesterday morning I got into my TurboTax program with no issues. This morning I got the "re-activate" screen. I shut down and restarted my desktop, hit the shortcut and the program came up with no issue. There may be a start-up issue, but I am not sure.
I may go thru the "TurboTax 2019 and TurboTax 2020 requests license activation at every launch" instructions, as I can't be turning off my anti-virus and/or re-booting every time I want to use the program.
After I re-booted this morning I entered the program several times with no issues.
Thanks,
cv
