Well, shoot! I'd try this (because it seems to help with all kinds of issues computer-related):
Log out of your TurboTax program. Clear your cache and delete browsing history. Once that's done, see if you're allowed to get to the QEF.
If not, I'd refer you to TurboTax Customer Support for assistance. Use the linked info below to contact Support during business hours. I'm SO sorry you're having this difficulty!
What is the TurboTax phone number?
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
