@phl wrote:
Same problem as many are seeing.
Instal no problem. Launch the app and nothing. But I haven't been patient enough to wait 5-10 minutes to see if something loads.
I have Big Sur. NONE of my Turbotax products load any more (I still have 2018 and 2019). 2020 also doesn't load. Bought from Amazon today (1/17) and it's 2020-r01.013.
From one post it looks like I have to call Intuit to resolve this, but I also need to be able to load 2018 and 2019 versions as I still have a need for those years to be available.
It appears that Amazon still has the original download before an update fixed the slow operation. The product that Amazon sells is not the same product that TurboTax sells (it is complied exclusively for Amazon with a Amazon only offer inside the software). To get the fix, you must first install and then update to the current Jan, 14, 2021 update or get it pushed to you by customer support.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
