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Obviously I'm confused. Ultipro is made by Ultimate Software, which is on the list of W-2 providers, along with ADP.  It used to work just fine; I've used TT for years; thanks again for the links on "how to import W-2's" I've seen it and tried it.

 

I'll have to conclude that my employer has not paid Ultipro to provide the service of downloading W-2's,  which I suppose would explain the presence of the button that doesn't do anything and TT's failure to say "Good News etc".  Guess my employer is no longer a "TT partner"