That's BS. What if I have a Intuit account for business and one personal? The product should not do this period. Ive used a version of the product for close to 30 years and have not had issues until recently. What if the product code is thrown out/shredded for SECURITY purposes? Telling users to "If you're still experiencing issues after following these steps, contact a local support technician for additional assistance." is really ballsy and gutless at the same time.
