It's easy to get help with TurboTax Live. As you prepare your taxes, you can quickly connect with one of our credentialed tax experts using one-way video or phone. Make sure you're in a TurboTax Live product. If you are, you'll see TurboTax Live mentioned in the left menu.
Once you've confirmed you're using TurboTax Live:
- Select the floating Live help button in the bottom right corner.
- Select Let's talk.
- Enter your question or topic area and Continue.
- Select your preferred method for connecting with a tax expert.
The process is a little different if you're using the TurboTax mobile app. We've got instructions for how to connect with a tax expert on the app.
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