I spent another hour plus on the phone with TT Customer Support yesterday. I had to share my screen with them in order to convince them I was doing everything they suggested. I also had to show evidence that I actually purchased the disk from Amazon. Eventually, they had no alternative but to send me a link to a download using a NEW code which they reluctantly gave me at no charge. I was then able to DL the DMG files. They currently have no way of sending someone the link to DL files without giving them a new code. If you call them, be prepared to spend at least an hour on the phone with CS. And...be prepared to be made to feel like you are a crook looking for them to provide you with free software.
