tthompson
Returning Member

Get your taxes done using TurboTax

Just what I expected. An arrogant response like "you should have known it wasn't current." I called your support staff about this and lo and behold was told that THEIR version was current -- they ran a quick calculation of my taxes based on numbers I gave them my taxes and told me the result.

 

I have no problem with it not being current but YOU DID NOT DISCLOSE THAT WHEN I BOUGHT IT -- NOR WHEN I RAN A ROUGH CALCULATION OF MY TAXES.  And I didn't buy it to file my taxes quickly but rather to determine what my last estimated tax payment -- due on 1/15 -- was going to be. And your CD program is off by $400,000. That is quite a difference.

 

     So please stop the arrogance, and start telling people what they are buying. This will be the last time I use Turbotax. There are plenty of other products out there.