I purchased a Turbo Tax Deluxe 2020 Download today. I was able to download it. When I ran install, it installed Turbo Tax, ran updates, and then asked if we should run Turbo Tax. I said yes, the Activate screen came on and it froze. I deleted and reinstalled it, several times.
I have a brand new Dell Inspiron. When I went online for help, I saw many complaints the same as mine. And half of those said they had a new pc. So I tried installing Turbo Tax 2019, which I used last year, on my old laptop, with no issues. I did the same thing.
My wise husband began looking for what was different. After hours of fussing, he changed the display from 1920x1080 to the same as my old machine, 1366x768. It now works. I hope this helps others as well.
